Shipping Policy

Currently, Cyanidesugar3DPrints only ships orders to addresses within Australia and limited countries internationally.

Processing Times

All orders are made and packed with absolute care. Please allow 2-4 business days for processing before your item is shipped. If you are placing an order for customised products, please allow for some additional time. Updates will be provided when your product has been shipped.

Shipping Methods

Orders are shipped via Australia Post, with tracking. You will receive a tracking number via email once your order has been dispatched. Cyanidesugar3DPrints currently provides the following methods for delivery:

-            Standard Shipping: 3-8 businses days.

-            Express Shipping: 1-4 business days.

-            Local delivery for addresses within Canberra and its immediate surrounds.

Pick up is also available, however this will have to be arranged via email once a notification has been sent out that your order is ready to be picked up. Pick up location will be in the Canberra Inner North.  

Shipping Rates

Shipping rates for standard and express Australia Post deliveries are calculated at checkout based on the size and weight of your order.

For local deliveries within Canberra and its immediate surrounds, a flat rate of $5 is applicable.

Delivery Issues

Please ensure your delivery address is correct. Cyanidesugar3DPrints will not be held responsible  for lost or delayed parcels due to incorrect information. If a parcel is returned to us, we can resend it- but additional shipping or delivery charges may apply.

Additional Questions

If you have any questions or concerns about a delivery, please contact sales@cyanidesugar3Dprints.com